top of page

Terms and Conditions

1. Introduction

Welcome to Aerial Defense Systems. These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to comply with these terms. If you do not agree, please do not use our services.

​

2. Services Offered

Aerial Defense Systems provides Drone detection, anti-drone technology solutions, including mobile anti-drone units, permanent installations, drone neutralization solutions, and monitoring & maintenance services. We reserve the right to modify or discontinue any service at any time without prior notice.

​

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information when creating an account or contacting us.

  • Use our services only for lawful purposes and in accordance with applicable laws.

  • Not engage in any activity that may harm our services or disrupt the experience of other users.

  • Refrain from reverse engineering, tampering, or unauthorized access to our systems or technologies.

  • Not use our website or services for competitive purposes or to develop competing products.

​

4. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Aerial Defense Systems or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

​

5. Disclaimer for External Links

Our website may contain links to third-party websites or resources. Aerial Defense Systems is not responsible for the content, policies, or practices of external sites and disclaims all liability associated with their use. Accessing these third-party links is at your own risk.

​

6. Limitation of Liability

Aerial Defense Systems shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or inability to use them. This includes, but is not limited to, damages for loss of profits, goodwill, or data.

​

Our services are intended for authorized use only. Any misuse, including operation in violation of applicable drone regulations or in unauthorized areas, is the sole responsibility of the user.

​

Limitation of Liability Aerial Defense Systems is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services or website. We make no guarantees regarding the accuracy, completeness, or timeliness of information provided.

​

7. Indemnification

You agree to indemnify, defend, and hold harmless Aerial Defense Systems, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of our services, breach of these Terms and Conditions, or violation of applicable laws.

​

8. Force Majeure

Aerial Defense Systems shall not be held liable for delays or failure to perform due to events beyond our reasonable control, including but not limited to natural disasters, acts of terrorism, governmental actions, cyberattacks, or technical failures.

​

9. Changes to Terms

We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new terms on our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.

​

10. Dispute Resolution

Any disputes arising under these Terms and Conditions shall be resolved through binding arbitration conducted in accordance with the rules of [specific arbitration body]. The arbitrator’s decision shall be final and binding.

​

For jurisdictions where arbitration is not enforceable, disputes will be resolved in the courts located in Vancouver, WA, governed by the laws outlined below.

​

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Clark County Washington, without regard to its conflict of law principles.

​

12. Privacy Policy Reference

Please refer to our Privacy Policy for information about how we collect, use, and protect your data. By using our services, you consent to our data practices as outlined in the Privacy Policy.

​

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at info@aerialdefensesystems.com.

SMS Communication Policy

​

Opt-In Agreement

By providing your phone number and opting into our SMS communications, you consent to receive text messages from Aerial Defense Systems regarding important updates, security alerts, promotional offers, and customer service communications. These messages may be sent via automated technology, and message frequency will vary based on your interaction with our services.

​

How to Opt-In

​

Users may opt-in to receive SMS notifications by:

  • Entering their phone number on our website and checking the “I agree to receive SMS notifications” box.

  • Sending a keyword (e.g., “JOIN”) via SMS to phone number.

  • Providing verbal or written consent to our customer service representatives.

​

By opting in, you agree to our Terms and Conditions and Privacy Policy.

​

Message & Data Rates

Message and data rates may apply. Check with your mobile provider for any applicable charges.

Opt-Out & Unsubscribe

​

You can opt-out of SMS messages at any time by replying with:

  • STOP to unsubscribe from all messages.

  • HELP for customer support.

​

Once unsubscribed, you will no longer receive SMS notifications unless you re-enroll.

Customer Support.

​

For questions about our SMS policy, please contact [Your Support Email] or call [Your Support Number].

Data Privacy

​

We respect your privacy. Your phone number and SMS preferences will not be shared or sold to third parties. For more details, refer to our Privacy Policy.

Return & Exchange Policy

​

At Aerial Defense Systems, we want you to be confident in your purchase. If you are not completely satisfied with your product, you may return it under the following conditions:

​

Return Window:

  • Products may be returned within 30 days of delivery for a refund or exchange.

​

Eligibility:

  • Items must be returned in their original condition, with all accessories, manuals, and packaging included.

  • Returns are accepted for defective, damaged, or incorrectly shipped items at no cost to the customer.

  • Non-defective returns may be subject to a 30% restocking fee.

​

Exchanges:

  • We accept exchanges for the same product if it arrives defective or damaged.

  • If you wish to exchange for a different product, price differences may apply.

​

Process:

  1. Contact our support team at info@aerialdefensesystems.com within 30 days of receiving your order.

  2. We will provide you with a Return Merchandise Authorization (RMA) number and instructions.

  3. Ship the item back to us. Once inspected, we will issue a refund or send your replacement.

​

Refunds:

  • Refunds are issued to the original payment method within 7–10 business days after we receive the return.

  • Shipping charges are non-refundable, except in cases of defective or incorrect items.

​

Exceptions:

  • Customized or special-order items are non-returnable unless defective.

  • Products returned without authorization may not be accepted.

bottom of page